This section of the website is to list
common questions we receive. Please read through the entire list below
before you e-mail. If you are still unable to receive an answer to
your question, please contact us.
What Are Your Shipping Times?
Depending on the time of year, orders can go out
the next day or it may
take
2 weeks or longer. Most of the year we get orders out within 24
to 48 hours. However during the
months of April, May, June and July we are
doing 50 plus conventions and the convention preparations can slow
the shipping times time. If you need
to know how long an order will take
please order by phone so we can give you an approximate time for
shipping please contact
us. I'm proud to
report that last year was our best year ever for shipping
times and we hope and pray we can do
even better this year.
What Are Your Shipping Rates?
Book Only Orders over $50.00 receive FREE
Shipping!
Combined Orders over $150.00 receive
FREE Shipping!
**Some exceptions apply.
All other orders will include exact shipping, (to
the penny!) The new
program
we use from UPS tells us exactly what the shipping fee is. No more
over charges!
**Orders out of the Continental United States will
be charged exact shipping.
**All purchase orders and orders containing a
majority of paper, tempera
and
clay, will be charged a shipping fee.
What is Your Return Policy?
Please visit our Return Policy page by
clicking here.
